Frequently Asked Questions.

Yes. All coverage, usage, and performance data is visible in our Connectivity Management Platform, OV ONE.

Yes. OV SIMs and eSIMs automatically connect to the strongest available network in each location.

Use the IoT coverage checker to view supported technologies and networks by country.

Yes. Profile switching is managed entirely through OV ONE portal or API, allowing instant network changes without device access or firmware updates.

OV supports multiple eSIM form factors including MFF2 (5x6mm), embedded, and soldered configurations. Availability depends on specific deployment needs.

OV eSIMs support multiple operator profiles with secure compartmentalisation. Specific capacity depends on eSIM form factor and deployment requirements.

OV eSIMs include IoT SAFE (Root of Trust), IMEI Lock (prevents profile theft), encrypted provisioning, Private APN, VPN support, and remote security policy configuration via OV ONE.

Yes. OV ONE gives you full visibility, automation, and lifecycle management for both SIM and eSIM deployments, including remote profile provisioning, switching, and security controls.

Yes. OV’s eSIM supports current eUICC standards and is built to migrate seamlessly to SGP.32 orchestration as the standard matures.

SGP.32 is the new GSMA specification for IoT remote SIM provisioning. It standardises how devices can switch or download network profiles securely and efficiently. OV ONE is ready for SGP.32 adoption.

Yes — we tailor connectivity profiles to meet the specific needs of different industries and device types. This ensures optimal performance, cost-efficiency, and compliance whether you’re deploying in smart cities, agriculture, logistics, or industrial IoT.

Examples include:

Telematics & Fleet Management: Multi-network roaming with static IPs, low latency routing, and high-availability across regions to ensure vehicle uptime and real-time tracking.

Smart Metering & Utilities: Low data, high uptime profiles with LTE-M support, extended SIM lifecycle, and secure private APNs.

Healthcare & Medical Devices: Prioritized network access, strict data security via VPN/firewalls, and compliance support for sensitive environments.

Industrial & Manufacturing: Rugged SIM form factors (MFF2), custom APNs, and usage pooling to support thousands of connected assets with centralized control.

Consumer & OEM Hardware: Scalable plans with white-label SIMs, flexible pricing tiers, and API-based provisioning for seamless global rollout.

We work closely with our IoT partners to design and deliver the right profile for your specific application — balancing coverage, security, data needs, and cost.

OV supports NB-IoT, LTE-M, PSM, and eDRX for maximum power efficiency. You can configure movement-triggered transmissions and transmission schedules via API to extend battery life to 10+ years.

Yes. Multi-IMSI technology ensures seamless connectivity across borders without manual network switching or configuration changes.

Geofencing alerts you immediately when trackers leave defined areas. IMEI Lock prevents stolen trackers from being reactivated, and you can instantly deactivate the SIM remotely via OV ONE.

Data is routed through OV’s private MNO core for stability and transparency, with real-time visibility via OV ONE platform.

Yes. OV SIMs support NB-IoT and LTE-M technologies with PSM and eDRX modes, enabling 10+ year battery life for asset trackers.

Set data caps per terminal with automatic suspension when thresholds are breached. Real-time CDRs provide per-terminal cost visibility, and you can access 31 days of historical usage data for forecasting.

Yes. You can instantly deactivate any SIM via OV ONE portal or API. Additionally, IMEI Lock prevents stolen SIMs from being used in other devices.

OV’s Multi-IMSI technology automatically switches to the next best available network within seconds, minimising transaction downtime. You can monitor all failover events in real-time via OV ONE.

Yes. Our eSIMs are eUICC and SGP.32 ready for next-generation payment terminal connectivity with remote provisioning capabilities.

Yes. OV offers Private APNs, VPN options, data traffic filtering, and secure routing designed to meet PCI DSS requirements for payment networks.

IoT SAFE provides Root of Trust authentication, SMS filtering controls which endpoints can receive alerts, and Private APN options isolate safety communications from public networks.

Yes. Our Connectivity Management Platform, OV ONE, provides real-time visibility of all devices including connection status, battery level, and last communication time, allowing proactive maintenance.

Yes. OV SIMs include full voice capability, enabling two-way communication between lone workers and monitoring centres during emergencies.

OV’s Multi-IMSI technology automatically switches to the next available network within seconds, ensuring emergency alerts always reach monitoring centres.

Yes, through OV ONE, our in-house Connectivity Management Platform.

OV’s global IoT network provides low-latency routing, ideal for video telematics and real-time tracking.

Yes. OV ONE provides centralised management with bulk operations supporting up to 1,000 charge points at once, plus API automation for larger networks.

Multi-IMSI technology automatically switches between networks if connectivity fails, ensuring charge points remain operational.

Yes. OV provides Private APN, data traffic filtering, and VPN options designed for secure payment processing.

Multi-IMSI technology allows your SIM to intelligently select the best available network based on signal strength and availability, without restrictive PLMN lists, ensuring optimal connectivity across 180+ countries.

Set data caps per SIM with automatic suspension, receive real-time CDRs, and access 31 days of historical usage data for complete cost visibility.

OV ONE includes IoT SAFE (Root of Trust), IMEI Lock, geofencing, Private APN, VPN support, data traffic filtering, and customisable monitoring alerts as standard.

Yes. All OV SIMs are fully managed through OV ONE, our in-house Connectivity Management Platform, with complete API access for automation.

Yes. OV’s IoT SIMs connect to over 600 networks across 180+ countries with support for 2G, 3G, 4G/LTE, NB-IoT, and LTE-M technologies. Read full details of our IoT coverage including our country and network list.

IoT SIMs are designed for devices, not handsets. They are built for long lifecycles, low data rates, and continuous remote operation with enhanced security features like IMEI Lock and IoT SAFE.

Yes. OV IoT SIMs support voice services, enabling two-way communication for use cases such as lone worker protection, emergency devices, and safety monitoring systems.

Multi-IMSI technology allows an IoT SIM to hold multiple operator identities and automatically select the best available network based on signal strength and availability. This improves resilience, reduces downtime, and avoids restrictive network steering, ensuring optimal connectivity as devices move or conditions change.

Yes — our connectivity solution supports eUICC (eSIM) technology, enabling remote SIM provisioning in line with GSMA standards (SGP.02 for M2M). This allows profiles to be downloaded, activated, and managed over the air (OTA), removing the need for manual servicing or physical access to update SIM profiles in the field.

This is ideal for OEMs, MVNOs, and enterprises deploying devices at scale, especially across multiple regions. With eSIM, you gain flexibility to update profiles without touching the device — reducing logistics costs and extending device life cycles.

We also support MFF2 (embedded) form factors in addition to standard plastic SIMs (2FF, 3FF, 4FF), ensuring compatibility with both rugged industrial hardware and consumer-grade devices.

OV provides global IoT connectivity in over 180 countries through direct access to more than 600 mobile networks. Devices can connect to multiple networks per country using Multi-IMSI technology, helping reduce coverage gaps and improve reliability.

Our IoT M2M SIM cards are designed for maximum compatibility and reliability across a wide range of devices and geographies. They support 2G, 3G, 4G LTE, and LTE-M (Cat-M1), ensuring optimal connectivity for everything from legacy equipment to the latest low-power IoT applications.

The SIMs operate across multiple frequency bands to ensure seamless connectivity with local networks in over 180 countries. With multi-network roaming capabilities, the SIM can switch between partner networks.

We also support eUICC (eSIM) functionality for remote SIM provisioning. Our eUICC SIMs allow for over-the-air profile updates without needing a physical SIM swap.

OV operates as a true IoT MNO with its own network infrastructure, data centres, and local packet gateways. Unlike MVNOs that resell other operators’ services, OV maintains direct control over network core, routing, and security policies across 180+ countries.

Yes. White-label options are available.

Yes. OV ONE gives resellers full visibility and control over their customers’ SIM estates.

Yes. OV provides pre-production SIM samples and multi-tenant platform access allowing separate development, testing, and production environments.

OV ONE provides IoT SAFE (Root of Trust), IMEI Lock (device binding), Geofencing, Private APN, and data traffic filtering are all configurable via API and managed centrally for thousands or millions of devices.

Yes. Our API architecture supports integration with device management and production workflows, with bulk operations supporting up to 1,000 SIM activations at once.

Yes. OV’s eSIM is eUICC and SGP.32 ready for secure, remote provisioning at manufacture or deployment, with full API integration for manufacturing workflows.

OV ONE provides multi-tenant architecture with per-customer billing, reporting, and 31 days of historical data. MVNOs receive wholesale billing whilst managing individual customer accounts separately.

MVNOs can configure allowed/blocked networks, set network priorities, create regional steering rules, and define Network Access Policies all via API or OV ONE platform.

Yes. OV provides white-label access for select partners, allowing MVNOs to brand the platform as their own.

Yes. OV offers global IoT connectivity through direct MNO infrastructure across 180+ countries and 600+ networks, with flexible partner models.

We offer comprehensive white-label solutions for OEMs, MVNOs, and resellers looking to deliver branded connectivity to their customers.

This includes:

Unbranded SIM cards as standard. Your own branded SIM cards with your logo and design can also be arranged.

API access for integration into your own systems, portals, or platforms.

Dedicated account management to help you onboard and scale your service in-market.

Whether you’re launching your own IoT connectivity product or embedding connectivity into hardware, our platform and infrastructure let you go to market faster — with your own brand front and centre.

Yes. Apply data caps at the SIM level with automatic service suspension when thresholds are breached. Real-time CDRs provide per-SIM cost visibility.

OV ONE integrates with AWS IoT, HTTP endpoints, RabbitMQ, and SMTP. Webhook automation enables custom logic for usage alerts and data limits.

OV SIMs use non-steered network selection without restrictive PLMN lists. Devices intelligently choose the best available network based on signal strength and availability, while Network Access policies allow you to configure restrictions at provision.

Yes. OV ONE provides near real-time usage visibility with configurable alerts and API access, helping you control costs and detect anomalies quickly.

Yes, through OV ONE, our in-house Connectivity Management Platform.

OV ONE, our Connectivity Management Platform (CMP) includes a robust SIM management portal and API suite that gives you full visibility and control over your entire SIM fleet — whether you’re managing dozens or thousands of connected devices.

Key features include:

• Real-time SIM status monitoring: activate, suspend, or deactivate SIMs instantly.
• Usage tracking: view data consumption per SIM or group, with alerts for thresholds.
• Grouping and tagging: organise SIMs by region, client, or device type for easier management.
• Detailed reporting via API: access data usage and billing insights.
• Secure REST APIs: integrate all management features into your own platform or CRM.

These tools are essential for resellers, MVNOs, and OEMs looking to efficiently scale, automate operations, and maintain full control over connectivity lifecycles.

Yes. Every feature in OV ONE has an associated API endpoint. Developers can integrate with the platform through secure, documented REST APIs at docs.worldov.com/reference.

OV ONE is fully compatible with eUICC standards and ready for SGP.32 adoption, supporting both traditional SIM and eSIM technologies.

Yes. OV ONE is an in-house Connectivity Management Platform built and maintained by OV’s engineering team. It integrates directly with our MNO core network for optimal performance.

OV ONE is our in-house Connectivity Management Platform. It gives builders full visibility and control over their IoT SIMs and global network performance.

SIMs can be activated or deactivated instantly via OV ONE portal or API. Changes take effect within seconds, allowing rapid response to security incidents, lost devices, or deployment changes at scale.

Our onboarding and SIM lifecycle process is designed to be fast, scalable, and fully self-service.

Onboarding:

Order physical SIMs (2FF/3FF/4FF) or embedded eSIMs (MFF2).

Ability to pre-configured SIMs ready for activation.

Access OV ONE, our connectivity management platform or use our API to assign SIMs to groups, set data limits, and configure network behaviour.

Activation:

Activate SIMs instantly via portal or API.

Monitor connectivity status in real time.

Deactivation:

Suspend SIMs temporarily or permanently.

SIM and usage history available for 90 days for audit or billing purposes.

Yes. We offer the opportunity for customers to trial our services, including VoLTE, so they can experience the quality first-hand.

To get started, request our Free IoT SIM trial kit.

We understand that IoT is fast-moving and that pricing models need to keep pace. As a dedicated IoT MNO, we’re uniquely positioned to be creative and responsive — building commercial models that evolve with your business rather than locking you into rigid structures.

We offer all market-standard options — pooled data, individual plans, and tiered bundles — but our real strength lies in shaping these models to fit your deployment strategy, growth trajectory, and evolving data usage patterns.

We deliver premium global connectivity and services and have solutions for more challenging regions — such as the USA, Australia, UAE, and Canada — ensuring your devices stay connected wherever you operate.

Our expert sales team can quickly turn around competitive pricing. Just reach out, and one of our specialists — experienced across all IoT verticals — will work with you to craft a model that scales as you grow.

Absolutely. Contact us to share your idea or collaboration proposal.

New content is published weekly, including blogs, guides, and case studies.

Yes. Most are freely available. Some detailed reports may require registration.

Yes, use the form or select Book a Demo to schedule a session.

Within one working day.

Connectivity resilience is achieved through Multi-IMSI technology, access to multiple networks per country, and OV’s private MNO core. If a network becomes unavailable, devices can automatically switch to an alternative network within seconds.

As an IoT MNO we are uniquely positioned to control our own agreements with global roaming partners. This has enabled us ensure all of our roaming agreements permit the resale of IoT Connectivity/permanent roaming, and removes any risk of your service being impacted.

Some countries (e.g., Brazil, India, Turkey) impose regulatory restrictions on the long-term use of foreign SIMs within their borders. To address this, we offer:

Localised IMSI options: Access to multi-IMSI profiles or local operator partnerships to comply with national regulations while maintaining global platform control.

eUICC (eSIM) provisioning: Remotely push a compliant local profile to a device already in the field — no SIM swap needed.

Country-by-country compliance guidance: Our team can advise you on current roaming policies and best practices before you deploy.

This approach helps ensure connectivity continuity.

We provide flexible options for APN configuration, static IP addressing, and quality of service (QoS) — giving you the control and performance needed for mission-critical applications.

APN (Access Point Name):

Use our default shared APN for quick deployment, or
Set up a custom private APN for enhanced security, device grouping, or traffic routing control.
Fixed (Static) IPs:

Public or private static IP addresses are available on request to your SIMs for direct device access, remote monitoring, or server-to-device communication.

Useful for applications like CCTV, telemetry, and VPN access where predictable addressing is essential.
Quality of Service (QoS):

Prioritise traffic types to ensure consistent latency and bandwidth.

Ideal for time-sensitive applications like real-time telemetry, voice, or video.

Available on request depending on region and network partner capabilities.

Our SIMs and connectivity services adhere to key international regulatory standards and certifications, ensuring compatibility, reliability, and legal compliance across global deployments.

Key certifications and compliance areas include:

• GSMA-compliant SIM profiles and eUICC provisioning (SGP.02 for M2M)
• RoHS and CE certification for SIM hardware
• Global network type approvals covering over 180 countries
• Compliance with data privacy regulations such as GDPR for all customer data handling
• Carrier-grade infrastructure standards, with redundancy and high availability across core network services
• Support for PTCRB and FCC-compliant devices, enabling smooth certification for your connected hardware

As part of the Manx Telecom Group, which is independently certified to ISO 9001, ISO/IEC 27001, ISO 14001, and ISO 45001—we demonstrate our commitment to quality, security, environmental sustainability, and operational excellence.

If your deployment has specific regional or industry regulatory requirements (e.g., medical, automotive, or utility sectors), our team can assist in evaluating and supporting those needs.

Yes. OV ONE’s data traffic filtering allows you to whitelist approved IP addresses and URLs, blocking all other destinations. This prevents devices from accessing unauthorised servers and reduces exposure to malware or compromised endpoints.

IMEI Lock binds a SIM to specific device hardware, preventing the SIM from working if removed and placed in another device. This protects against SIM theft and unauthorized device substitution, particularly important for unattended deployments like asset trackers or remote sensors.

IoT SAFE is a GSMA-standard Root of Trust that provides a secure element on the SIM for trusted device-to-cloud communications. It enables secure authentication, encryption key storage, and protection against device cloning without additional hardware. IoT SAFE is included on OV SIMs as standard.

OV provides layered security including: • Private APNs for isolated network traffic • VPNs (IPSec/GRE) for encrypted tunnels • IMEI Lock preventing SIM theft • IoT SAFE (GSMA Root of Trust) • Data traffic filtering and firewalling

These features help protect devices and data across global deployments.

We offer dedicated support and service-level commitments tailored to the needs of resellers, MVNOs, and OEMs who depend on reliable, scalable connectivity.

Key support features include:

99.9%+ core network uptime, backed by enterprise-grade infrastructure and global redundancy.

SLAs based on your commercial agreement, covering:

Network availability and uptime

Incident response and resolution times

SIM provisioning and activation targets

24/7 technical support with direct access to experienced engineers for urgent issues.

Dedicated account management: A single point of contact to support onboarding, scaling, and operational needs.

Our support model is built for partners who value not just robust connectivity, but also the operational confidence to scale globally.