Integration Capabilities:
- Alarm Receiving Center (ARC) system integration
- Workforce management platform connectivity
- Real-time location sharing with emergency services
- Automated escalation workflow triggers
- Complete API documentation
Lone worker & telecare
Reliable Connectivity That Protects People and Devices.
Safety-critical solutions depend on constant connectivity. OV provides global IoT SIM and eSIM solutions with emergency failover, two-way voice, and IoT SAFE security.
Body Copy: In safety, every second counts. OV ensures connectivity for lone worker and telecare devices with global multi-network coverage, automatic network failover, and visibility through OV ONE. Our connectivity supports emergency SOS alerts, two-way voice communication, and geofencing for automated check-ins.
The problem
Connectivity Gaps Can Put Lives at Risk.
When telecare or lone worker devices lose signal, alerts fail and safety is compromised. You need reliable, multi-network coverage with full lifecycle visibility and simple management.
In emergency situations, connectivity failures can delay critical alerts to monitoring centers or emergency services. Lone workers in remote locations, elderly telecare users, and personal safety device wearers depend on instant, reliable communication. A single network failure or coverage gap can mean the difference between immediate help and dangerous delays.
The OV solution
Always-On IoT Connectivity for Safety-Critical Solutions.
OV’s IoT SIMs and eSIMs provide resilient, redundant connectivity with coverage across 180+ countries and 600+ networks. Automatic network failover ensures emergency alerts always reach monitoring centers, even when primary networks fail.
• 180+ countries and 600+ networks for global lone worker protection • Multi-IMSI with sub-second automatic network failover
• Full voice and SMS support for two-way emergency communication • Support for 2G, 3G, 4G/LTE,VoLTE, NB-IoT for different device types
• eSIM and SGP.32 readiness for wearable and compact safety devices • Geofencing with automated check-in alerts
• Real-time device status monitoring via OV ONE • API integration for alarm receiving centres and monitoring platforms
Security for safety devices
Protect Your Lone Workers and Telecare Users.
Safety devices require secure, reliable communication channels that cannot be intercepted or disabled by unauthorised parties. OV ONE provides security features specifically designed for lone worker and telecare applications.
Emergency Response Features We Support:
- SOS emergency alerts with automatic escalation
- Two-way voice communication
- Man-down and fall detection alert support
- Location-based alerting with network-based positioning
- Indoor location accuracy for building-based lone workers
- Panic button integration with instant alert transmission
Security Features for Safety Devices:
- IoT SAFE: GSMA-standard Root of Trust ensuring emergency communications cannot be spoofed or intercepted
- SMS Filtering: Ensure emergency alerts reach only authorised monitoring contacts
- Geofencing: Automatic check-ins when workers enter or exit sites, with instant alerts for missed check-ins
- Private APN: Secure health monitoring data transmission for telecare devices
- IMEI Lock: Prevent device SIM theft ensuring safety devices only work in authorised hardware
- Voice Priority: Maintain voice channel availability for emergency two-way communication
- Instant Provisioning: Rapid device activation for emergency replacement devices
- Real-Time Alerts: Monitor all devices for connectivity issues before emergencies occur
Technical capabilities
Built for Reliable Emergency Communication.
Lone worker and telecare devices must work when lives depend on them. OV’s infrastructure prioritises reliability, redundancy, and immediate alert delivery.
Device Type Support:
- Personal safety alarms and panic buttons
- Wearable lone worker devices (watches, badges, clips)
- Telecare and elderly monitoring pendants
- Man-down detection devices
- Gas detection and environmental safety monitors
- Mobile worker safety apps on smartphones
Technical Features:
- Multi-network redundancy with automatic failover in <10 seconds
- Voice and SMS capability for two-way emergency communication
- Low-power modes for extended battery life in wearable devices
- Real-time device health monitoring (battery level, signal strength, connectivity status)
- Priority routing for emergency alert traffic
- 31 days of device activity logs for compliance and incident investigation
- API integration with alarm receiving centers (ARCs) and monitoring platforms
- Compliance support for lone worker legislation (EU Directive 89/391/EEC where applicable)
Protecting Workers and Vulnerable Users Worldwide
From construction sites to healthcare facilities, from elderly care to field service operations, OV provides the connectivity infrastructure for reliable safety monitoring and emergency response.
Deployment Scenarios:
- Construction and industrial lone workers
- Healthcare and social care workers visiting patients
- Security guards and night shift workers
- Field service engineers and utility workers
- Elderly telecare and medical alert systems
- Personal safety devices for vulnerable individuals
- Event staff and festival security personnel
FAQs
Frequently Asked Questions.
OV’s Multi-IMSI technology automatically switches to the next available network within seconds, ensuring emergency alerts always reach monitoring centres.
Yes. OV IoT SIMs support voice services, enabling two-way communication for use cases such as lone worker protection, emergency devices, and safety monitoring systems.
Yes. Our Connectivity Management Platform, OV ONE, provides real-time visibility of all devices including connection status, battery level, and last communication time, allowing proactive maintenance.
IoT SAFE provides Root of Trust authentication, SMS filtering controls which endpoints can receive alerts, and Private APN options isolate safety communications from public networks.
Get started
Keep Your People Safe with Reliable Connectivity.
When safety is critical, connectivity cannot fail. OV provides the multi-network redundancy, security, and real-time monitoring to keep lone workers and telecare users protected worldwide.